He is a lifelong computer geek and loves everything related to computers, software, and new technology. Please try again shortly. Do not use platen cleaners or alcohol to clean the cartridge contacts. I have the same question The product is off, or the power cord is disconnected.

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Remove, inspect, and reseat the cartridges The cartridge might not have full electrical contact with the product. Wait until the warm-up period completes before you continue.

HP Customer Support – Software and Driver Downloads

One or both of the cartridges is missing, or the product does not detect the cartridges. Remove the cartridges Follow these steps to remove the cartridges and inspect them to make sure the protective tape has been removed.

Europe, Middle East, Africa. If the paper tears when you remove it, check for torn pieces of paper that might remain inside the product. The list of all available drivers for your product is shown above.

HP Deskjet D Printer series drivers – Download

Using outdated or corrupt HP Deskjet D drivers can cause system errors, crashes, and cause your computer or hardware to fail.


Yp pull out any jammed paper d16000 the back of the product. Follow these steps to clean the paper feed rollers. Allow the contacts to dry for approximately 10 minutes. Not sure which drivers to choose? With the product turned on, disconnect the power cord from the back of the product.

Hold the cartridge by its sides. Trying to clear jammed paper from the front of the product can damage the print mechanism.

Sorry this didn’t help. Remove the cartridge Follow these steps to remove the cartridge.

On the rear of the product, make sure that the power adapter cord is securely connected to the product. Check for any paper or objects that might be restricting the carriage, and then remove any paper or objects that you find.

To check the warranty on your ink or toner supplies, go to hp. With the product turned on, disconnect the power cord from the rear of the product. This page requires Javascript. Do not touch the copper colored contacts. Open and close the front access cover. The self-test report prints. This website is using cookies.


How satisfied are you with this reply? HP has scanned your c1600 but currently has no suggestions for driver updates. Windows XP, Vista, 7, 8, 10 Downloads: Click Align the Print Cartridges. Do not touch the copper-colored contacts or the ink nozzles.

Solvusoft: Microsoft Gold Certified Company

The carriage moves to the center of the product. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth. Clean the rollers Dust or paper 1d600 on the rollers inside the product can cause the paper to jam.

Select the desired files and choose ‘Download files’ to start a batch download.