Is my Windows version bit or bit? Download the drivers and save it on your computer. Let HP identify any out-of-date or missing drivers and software. Restart the computer and try reinstalling the software. The Virtual Agent is currently unavailable. How does HP install software and gather data? Europe, Middle East, Africa.

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HP Scanjet G Series Photo Scanners – Fatal Error During Installation | HP® Customer Support

One or more of the values entered is not permitted. Asia Pacific and Oceania. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Most of the fatal errors that occur due to the incomplete uninstallation should get resolved after the four levels of uninstallation are done. Already have an HP account?

The list of recommended drivers for your product has not changed since the last time you visited this page.


Environment HP Scanjet G The Virtual Agent is currently unavailable. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary scqnjet support services. Modify your browser’s settings to allow Javascript to execute.

HP Customer Support – Software and Driver Downloads

Found a newer version of the same software on this machine. How satisfied are you with this response?

Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. It is advisable to install the older version of the software first, and then the newer version. Is my Windows version bit or bit? Choose a different product series. Deleting these entries may result in the other versions of Solution Center photp working.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Solution and Diagnostic Data Collection. Please wait while we process your request. It matches the product: This thread is locked.


This product was sold by a reseller.

Please use the product number and serial numbers of the new product to validate warranty status. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Tell us about your eeries with our site. The list of all available drivers for your product is shown above.

Unable to install hp scanjet g4000 series in windows 8, says not compatible

Unable to determine warranty status. Thanks for your feedback, it helps scsnjet improve the site. Open download list Let HP identify any out-of-date or missing drivers and software. I would suggest you to download and install the drivers for the scanners and check. Europe, Middle East, Africa. This page requires Javascript.

This product was sold by a third party.