Not an IT pro? I have a Satellite with Vista Home Premium and have has the AES scanner software problem described in this and some other similar threads. The next step would be to select AuthenTec Inc. Browse the list below to find the driver that meets your needs. The workaround did fine. By continuing to browse this site, you agree to this use.

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Till then “cannot communicate with the fingerprint sensor”. After this second reboot I was able to as1610 my fingerprints from the Biometric Devices control panel.

fingerprunt Message 6 of You are currently viewing the device driver detail page for AuthenTec Inc. I want to know how to delete it?

xes1610 Everytime i boot windows and has been occuring for over a week now, it continually pops up wanting to install an update for AES, when you select ok fingerpfint finish installing software it eventually opens up Truesuite Access software, and then wants to modify repair or remove.


From the Device Manager, uninstall the Biometrice Device TouchChip Authentec and delete the drivers from disk you may need to uninstall the drivers or device multiple times until it shows up with the question mark. Lenovo is committed to environmental leadership from operations to product design and recycling solutions.

DemodaveNov 4, Or you can request a driver and we will find it for you. I could not ever get the print identifyer to work correctly, and don’t need that level of security for my machine, so I wanted to delete it, but uninstalling did not work and I ase1610 not find a way to eliminate the pop-up asking to install the device. This site uses cookies for analytics, personalized content and ads. I used Phil’s procedure and removed the AES from the control panel-device manager.

Input Devices mouse, etc. I used Windows built-in biometrics the entire time I ran the beta with no problems.

Windows 7 & AuthenTec Fingerprint reader – Lenovo Community

I have installed there software for Windows 7 http: Message 7 of You must authebtec in or sign up to reply here. Thanks for this info!


Browse the list below to find the driver that meets your needs. W U 32GB, x Not an IT pro?

Message 8 of Sign in to vote. Hi I had this happen with Vista, it seems that Vista is trying to install newer drivers from the Windows Update site.

Microsoft claim Toshiba requested the drivers be included in windows update. Windows 10, Windows 8.


Glad one of those worked. I did try the drivers from the HP Website: And here is the big question: Please can someone help me fingerpfint this issue. Message 1 of Message 2 of Manually verify every device on your system for driver updates B. Tuesday, May 12, 2: Wednesday, May 20, 5: