All these point to hardware. During troubleshooting, when trying to scan for hardware changes in device manager, the system blue screened. Even when Tape Drive 2 is reporting a normal state not red , the tape cartridge slots are still red and showing media errors. I have almost the same problem. Four zones, having multiple paths to the tape drives – zone1:

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System Center Data Protection Manager.

Not an IT pro? Qualstar Q24 Tape Autoloader. Then the Robotic library turned offline. Our SAN switch zoning settings is as follows: Serirs by Dima P.

Solved: Trouble seeing HP MSL library – VOX

I think that it’s been a long time since you found a solution for your problem, or at least partly i think. Physical Volume Library Robot not found. This is a pretty common library, so I’d be surprised if it wasn’t supported.

For use in the MSL, or Tape Libraries to add a second customer-installable power supply into the unit. All these point to hardware problems with the library. Thats a remarkable improvement over the 6 to 7 LTO3’s we had to send off each day!!!


You can reject cookies by changing your browser settings. Hope this helps others. The 2nd tape drive reporting an error is lbrary red herring as its normally working fine. Edited by Angel L.

Any help or info is appreciated! While waiting for support’s response please check the solution that has been suggested in this thread. The only thing that sticks out is a faulty robot? After that time, customers have the option to upgrade to a retail version with Maintenance and Support. If yes, then restart BE services and it should get discovered. Overland NEOxl 40 Series. We then “fixed” this file C: By continuing to browse this site, you agree to this use.

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Mal Q80 Tape Library. Quantum Scalar i40 Scalar i There is normally no need to install the Vendor driver for the robot. Four zones, having multiple paths to the tape drives – zone1: These can be obtained in many ways but we used the HP StorageWorks library and tape tools version 4.


If you have a tape that’s labeled bad in the library web interface, again from the web interfacemove seriee tape to a drive then back to a different slot in the library. So, kindly, open a ticket with support team and provide them with required logs.

MSL Tape Library – Tape Alert Flag: 0x04, 4 – VOX

Can do nothing with it. Driver version for the drive is 1. Any recommendation is appreciated. In the software, only one drive was seriex unlike Device Manager where 2 drives were shown.

Includes 24 Slots, Zero Drives. From the beginning, there are 2 Tape, so that Error message: